Claim for Vitamin C?

The hospital does not have stock for Vitamin C for a very long time. Whenever the doctor presribed vitamin C, we'll ask the patient to go outside and buy. A patient came to counter 16 today and asked me how to claim back money for Vitamin C. He told me that according to dunno what "surat pekeliling", pensioner should getVitamin C for free. Since the hospital does not have stock, he needs to go outside and buy. Therefore, he wants to claim back his money for the vitamin C he bought because a pensioner should not have to pay.

One of the senior dispenser told him cannot claim back. It's just Vitamins.!haha.